AI in CX Summit
Confirmed Line-up

Speakers

Cross-sector CX, AI and data leaders sharing what is working in production today. Select a speaker to read their profile.

Tina Morrell, Head of Customer Journeys Experience & Enablement, Westpac

Tina Morrell

Head of Customer Journeys Experience & Enablement

Westpac

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Arun Satyanaryana, Head of Strategic Programs (Transformation) - Customer Operations, TPG Telecom

Arun Satyanaryana

Head of Strategic Programs (Transformation) - Customer Operations

TPG Telecom

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Daminda Kumara, Chief Information Security Officer, Commonwealth Superannuation Corporation

Daminda Kumara

Chief Information Security Officer

Commonwealth Superannuation Corporation

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Ramesh Raghavan, Chief Technology Officer, Calvary Healthcare

Ramesh Raghavan

Chief Technology Officer

Calvary Healthcare

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Kanika Puri, Chief Operating Officer, Fast Cover Travel Insurance

Kanika Puri

Chief Operating Officer

Fast Cover Travel Insurance

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Laurence Fonsdituri, Head of Client Growth, NobleOak

Laurence Fonsdituri

Head of Client Growth

NobleOak

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Donna Frith, Director, Corporate Affairs & Customer Experience, Busways

Donna Frith

Director, Corporate Affairs & Customer Experience

Busways

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Sarah Bankins, Associate Professor of Ethical AI and Work, Macquarie University

Sarah Bankins

Associate Professor of Ethical AI and Work

Macquarie University

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Amanda Morkos, Head of Experience and Insights, Hireup

Amanda Morkos

Head of Experience and Insights

Hireup

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Joel Brydon, Head of Digital Product, Australian Broadcasting Corporation

Joel Brydon

Head of Digital Product

Australian Broadcasting Corporation

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Alicia George, ANZ Customer Care Manager, LifeHealthcare

Alicia George

ANZ Customer Care Manager

LifeHealthcare

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Kate Booth, Head of Learning and Development, MinterEllison

Kate Booth

Head of Learning and Development

MinterEllison

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Dr Mike Banbrook, Chief Executive Officer, Convai

Dr Mike Banbrook

Chief Executive Officer

Convai

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Cheyne Mailhot, CX AI Value Strategist, Zoom

Cheyne Mailhot

CX AI Value Strategist

Zoom

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