Our 2026 Summit Sponsors

Probe Group is Australia's leading home-grown CX partner. Our 9,000+ specialists deliver human-centred, digitally enabled customer experiences for iconic, global brands and government agencies across Australia and New Zealand.

Backed by 45 years of expertise, we deliver a competitive edge by merging elite contact centre service delivery with the digital and AI excellence of Probe CX, Convai and Innovior — ensuring a truly connected, end-to-end customer experience.

Convai has redefined the rules of customer experience over the past 25 years. Today, Convai stands firm as the leading conversational AI solution for Australia and New Zealand. As the dedicated technology powerhouse within Probe Group, it bridges the gap between sophisticated AI and the people who run the contact centre.

Convai's flagship solution, Oration, is a cloud-based SaaS overlay designed to integrate seamlessly with existing environments. It's a secure conversational AI platform that automates complex voice and digital interactions while uncovering deep operational insights — all fully managed by CX and operations teams.

Zoom is a system of action for modern work, turning live collaboration into completed results. Entrepreneurs to global enterprises choose Zoom to seamlessly collaborate, communicate, and drive outcomes across meetings, phone, contact center, and more — all with the built-in assistance of Zoom AI. Connection first. AI-native. Resolution that builds loyalty. Zoom Contact Center brings the Zoom CX ecosystem onto one connected platform that empowers teams to deliver more personal, efficient customer experiences with AI that unifies interactions, data, and teams.